See what your support volume is really costing you.
Answer a few quick questions about your team and your ticket volume. Then we open the ROI calculator with your answers already filled in, so you can see your deflection and cost savings estimate in seconds.
From three quick answers to your ROI estimate
Three questions about your team and your ticket volume are all it takes. Submit the form and we open your ROI calculator with those answers already filled in, so the numbers on screen are yours from the first click.
Filled in with your answers the moment you submit.
Deflection, hours, and dollarsWhat the calculator shows you
Once your answers are in, the calculator turns them into three numbers you can act on.
Ticket deflection potential
See the share of incoming questions a well-tuned self-serve answer could resolve before anyone opens a ticket.
Agent hours returned each month
Turn ticket volume your team no longer has to touch by hand into hours they can spend on the questions that actually need a person.
Annual cost savings
See a full-year estimate of what that deflection and time savings is worth, based on your own numbers.
ROI calculator questions
What does the Helpfeel ROI calculator measure?
It estimates how much of your support volume Helpfeel could resolve automatically, how many agent hours that frees up each month, and roughly what that adds up to in annual cost savings. The numbers are built from the ticket volume, team size, and industry you tell us about.
Do I need exact numbers to get a useful estimate?
No. The form asks for ranges, not exact figures, because most teams do not have precise ticket counts and headcount memorized on the spot. A range is enough to produce a useful, directionally accurate estimate.
How is ticket deflection calculated?
Deflection is the share of incoming questions a well-tuned self-serve answer resolves before a person ever opens a ticket. Your estimate is shaped by your ticket volume, team size, and industry, and it is meant as a starting point for a conversation, not a guarantee.
Why do I fill out a form before I see the calculator?
The estimate is tailored to the numbers you provide, so we ask for them first instead of showing a generic calculator loaded with example data. A work email also lets our team follow up with a walkthrough of your specific numbers if you want one.
How long does this take?
Under a minute. The form is three quick steps, and your ROI estimate opens right after you submit it.
Want the full picture?
Book a demo and we will walk through your ROI estimate together, plus everything else Helpfeel can do for your support team.